Shipping

Postage and Packaging

Postage and packaging charges are worked out automatically and added on to your order total once at the checkout. For example:

UK – 1 to 2 --- 7” single CDS= free

UK – 1 or 3 LP's / 12” Maxi's = free

Then +1.50 each extra

 

Europe – 1 to 3 --- 7” single /cds = £9.90

Europe – 1 or 2 --- LP's / 12” Maxi's = £12.90

Then +1.50 each extra

Priority

Tracked only on request + 5£

 

REST OF THE WORLD – 1 to 2 --- 7” single /cds=£9.99

REST OF THE WORLD – 1 --- LP / 12” Maxi – 14.90

Then +1.50 each extra

Priority

Tracked only on request + 5£

Postage and packaging charges will be clearly shown in your basket before you submit your order.

We ship CDs in Mail Lite padded envelopes. Vinyl is dispatched in the strongest packaging available in the UK. Posters are sent in rigid tubes, separate from the rest of your order. We package your order with care and we're always reviewing our packaging to improve it. We ship many  orders worldwide annually with less than 0.5% reported damaged in transit.

Delivery Times

If the items you have ordered are in stock, orders will usually be processed and dispatched within two working days of receipt and in the majority of cases UK customers should receive their orders within around two days of dispatch, although more often than not orders will be delivered the day after dispatch (delivery times are dependent on Royal Mail and, where applicable, your local postal service and customs). Larger orders, and overseas orders (which are sent by Airmail), will invariably take longer to get to you. Pre-order items are usually dispatched the Wednesday before their release date.

If something you've ordered is out of stock or otherwise delayed, we will notify you as soon as we have information about your order and you may then amend it if you so choose. If there are deleted items in your order, the in-stock items will ship and you will only be charged for those items.

We'll always try to email you as soon as we're aware of anything likely to delay delivery of your order for more than a week, but please note that (especially with import items) it can take a while for delays to become evident.



Estimated delivery times:

UK - 2 to 4 business days from date of posting (though often the day after posting)
Rest of Europe - 4 to 7 business days from date of posting
USA / Canada - 7 to 14 business days from date of posting
Rest of The World - 7 to 20 business days from date of posting.

Please note these times are estimated and are not a guarantee.

Customs declarations, where applicable, will be marked with the value of your order excluding postage charges. We cannot mark packages as 'gift' or at a lower value. You're responsible for any customs charges. We've no influence over how long your order might be held at customs.